Frequently Asked Questions

At Outrageous Cabins, we offer a diverse range of cabins to suit various preferences and group sizes:

  1. Romantic Getaways: Cozy one-bedroom cabins like Butterfly Kisses and Misty Mornings are perfect for couples seeking a romantic retreat. They feature amenities such as heart-shaped tubs and stunning mountain views.

  2. Family Retreats: Our two-bedroom cabins, such as Beneath the Stars and Heavenly View, provide ample space and features like jet tubs and spectacular views, ideal for families or groups.

  3. Luxury Escapes: For those seeking an upscale experience, all of our cabins come with premium amenities, including hot tubs, game rooms, and fully equipped kitchens, ensuring a luxurious and comfortable stay.

  4. Woodsy and Secluded: Cabins like Hide-Away offer a more secluded, woodsy experience, perfect for guests looking to escape into nature while still enjoying modern comforts.

Each of our cabins is designed to provide a unique experience, whether you’re looking for a romantic getaway, a fun family vacation, or a luxurious retreat in the Smoky Mountains.

At Outrageous Cabins, we understand that pets are an important part of the family. That’s why we offer a selection of pet-friendly cabins to accommodate your furry friends. Please note that specific cabins are designated as pet-friendly, so be sure to check the details of each cabin when making your reservation. We also have a few guidelines to ensure a pleasant stay for all guests, including size and breed restrictions, along with a pet fee. Feel free to contact us directly for more information or to confirm the pet-friendly status of your chosen cabin.

At Outrageous Cabins, each cabin is thoughtfully equipped with a range of amenities to ensure a comfortable and enjoyable stay. Here’s what you can typically expect:

  • Fully Equipped Kitchen: Includes appliances such as a refrigerator, stove, oven, microwave, and essential cookware and utensils.
  • Living Area: Features comfortable seating, a flat-screen TV with cable or streaming services, and often a cozy fireplace.
  • Bedrooms: Luxuriously furnished with quality bedding and linens. Many cabins have king or queen-sized beds and some offer loft-style bedrooms.
  • Bathrooms: Well-appointed with towels, and often include a jetted tub or a heart-shaped tub for a touch of luxury.
  • Hot Tub: Most cabins come with a private outdoor hot tub.
  • Washer and Dryer: In-cabin laundry facilities for your convenience.
  • Wi-Fi: High-speed internet to stay connected.
  • Outdoor Space: Many cabins feature decks or porches with seating, BBQ grills, and scenic views.
  • Central Heating and Air Conditioning: Ensuring your comfort in any season.
  • Games and Entertainment: Some cabins include game rooms with pool tables, foosball tables, or arcade games.

For specific details about amenities at each cabin, it’s always a good idea to check the individual cabin descriptions or contact us directly.

To make a reservation at Outrageous Cabins, follow these steps:

  1. Visit Our Website: Go to our list of available cabin rentals: https://www.outrageouscabins.com/vacation-rentals/

  2. Select Your Dates: Use the booking tool to enter your check-in and check-out dates, along with the number of guests.

  3. Browse Available Cabins: Review the list of available cabins for your selected dates. You can filter your search based on cabin type, amenities, and location.

  4. Choose a Cabin: Click on the cabin you’re interested in to view more details, including photos, descriptions, and rates.

  5. Book Online: Once you’ve selected a cabin, click the “Book Now” button. You’ll be prompted to enter your personal information and payment details to complete the reservation.

  6. Confirmation: After completing the booking process, you’ll receive a confirmation email with all the details of your reservation.

  7. Contact Us: If you prefer to speak with someone or have specific questions, you can call us at 865-366-7012 or email us at guestservices@outrageouscabins.com, and our team will be happy to assist you.

Feel free to reach out if you need any assistance during the reservation process!

Reservations processed through our company website or booked directly with a representative in our office, will be subject to the cancellation policy stated. All monies paid are 100% refundable if cancelled ninety (90) days or more, prior to your scheduled arrival date. If the reservation is cancelled within ninety (90) days of your scheduled check-in day, 50% of the nightly rental charges will be kept and the remaining balance will be refunded back to you; only the sum of the nightly rental charges will be considered in the cancellation fee total, meaning pet fee’s, cleaning fees, taxes, etc. will not be calculated in the total cancellation amount.

Yes, Outrageous Cabins requires a minimum stay of 2 nights for all reservations. This policy helps us ensure that all our guests can enjoy a comfortable and relaxing stay. If you have any special requests or need assistance with your booking, please feel free to contact us directly.

Yes, all of our cabins at Outrageous Cabins are equipped with both Wi-Fi and cable TV. Enjoy the convenience of staying connected and entertained during your stay with us.

Our cabins at Outrageous Cabins are ideally located to provide easy access to Sevierville’s top attractions:

  • Dollywood: Our cabins are approximately 5 to 10 miles from Dollywood, which is about a 10 to 15-minute drive. This makes it convenient to enjoy a day at the park and return to your cozy cabin afterward.

  • Smoky Mountains National Park: The entrance to the Great Smoky Mountains National Park is roughly 15 to 20 miles from our cabins, taking around 25 to 30 minutes by car. This allows you to easily explore the park’s scenic trails, wildlife, and natural beauty.

Whether you’re planning a visit to Dollywood or an adventure in the Smoky Mountains, our cabins provide a comfortable and accessible home base for your adventures.

Check-in begins at 3 PM EST. Although we strive to have cabins ready by this time, there may be delays during peak seasons. Cabin information will be sent via email on the day of check-in once the cabin is confirmed to be ready. We do not offer compensation or allow for extended check-out times if delays occur. For a physical copy of check-in details, please visit our office between 3 PM EST and closing.

Check-out time is STRICTLY at 10AM EST. Due to policies mandated by our contracted housekeeping team, late check-outs are absolutely not an option, unless extenuating circumstances have surfaced, that have been discussed and approved by our office staff or our management team has given explicit permission to extend check-out time PRIOR to 10AM. If the check-out time of 10AM is not respected, a $100.00 late check-out fee is applied, after 10AM, for each additional hour guests stay in the cabin passed check-out time. In order to avoid any late check-out fees, please respect check-out time and call our office when leaving the cabin. Voicemails are acceptable forms of notice, should you depart from the cabin earlier than our open hours of operation or in the case of an unsuccessful connection between you and our office staff upon departure. If you would like to extend your reservation at the time of check-out, please contact our office before 10AM to verify availability and finalize this extension. Please keep in mind, no refunds will be given for early departures, for any reason, including but not limited to weather and/or road conditions.

Yes, you can! We offer special romantic and celebration packages to enhance your stay at Outrageous Cabins:

  1. Bed of Roses Package: Surprise your loved one with a beautiful bed of roses. Our staff will prepare a special setup with rose petals scattered from the front door to the bed, forming a heart shape with the words “I Love You” in the center. The heart will be surrounded by chocolate kisses, and a single red rose will be placed on your pillows. Additional votive candles, chocolate kisses, and rose petals will adorn the bedside table. This romantic package is available for just $75.00.

  2. Bed and Spa Package: For an extra touch of luxury, upgrade to our Bed and Spa package. This includes everything from the Bed of Roses Package plus an additional dozen roses, bringing the total to two dozen. We also enhance the experience with rose petals sprinkled around your jacuzzi tub, along with candy kisses, candles, sparkling grape juice, and relaxing bath products. A single red rose will be placed on the towels. The Bed and Spa package is available for $125.00.

Please Note: Romance Packages must be ordered at least 48 hours in advance of your arrival to ensure availability.

To add a package to your reservation, simply contact us and let us know your preferences. We’ll take care of the rest to make your stay extra special!

If you need assistance during your stay at Outrageous Cabins, please contact our guest services team. You can reach us in the following ways:

  1. Phone: Call our office at 865-366-7012. Our team is available to help with any questions or concerns you may have.

  2. Email: Send us an email at guestservices@outrageouscabins.com. We will respond to your inquiry as quickly as possible.

  3. On-Site Assistance: If you need immediate help while at the cabin, please use the emergency contact information provided in your check-in materials or rental policies here.

We’re here to ensure that your stay is as comfortable and enjoyable as possible, so don’t hesitate to reach out if you need anything!

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